This is our Privacy Policy. In this document, “we”, “our”, or “us” refer to TEFLlessons.com.
We are company number 637767 registered in the Republic of Ireland.
Introduction
This notice outlines our policy concerning any information that we collect from you, or that you provide to us. It covers both personally identifiable information (“personal information”) and non-identifiable data. “Process” refers to how we collect, store, transfer, use, or otherwise handle your information.
If you disagree with any part of this policy, your sole option is to discontinue using our website.
We are committed to safeguarding your privacy and confidentiality, and we expect the same consideration in return. Our practices comply with the Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).
For information about your rights and our obligations, please visit: www.knowyourprivacyrights.org
We do not share, sell, or disclose your information to third parties, except as detailed in this policy.
The Bases on Which We Process Information About You
We process personal data under the lawful bases outlined by the GDPR. We stop or adjust processing if the legal basis becomes irrelevant or changes.
1. Contractual Obligation
When you create an account or purchase from us, we must process your personal data to fulfill our obligations. This includes:
- Verifying your identity
- Providing products or services
- Offering advice and support
- Delivering targeted promotions and notifications
We may aggregate anonymised data for business insights. We retain data until the contract ends or is terminated.
2. Consent
If you browse our site or request more information, we may process your data with your explicit or implied consent. Examples:
- Emailing us (implied consent)
- Accepting cookies (explicit consent)
If you’ve opted in, we may share your information with trusted associates. You can withdraw consent anytime by contacting in**@*********ns.com.
3. Legitimate Interests
We may process data where it is necessary for our legitimate business interests and not overridden by your rights. Examples:
- Record-keeping
- Responding to communications
- Legal compliance
- Business risk management
- Protecting user interests
4. Legal Obligation
We may process your information to comply with legal requirements, such as law enforcement requests.
Specific Uses of Information
5. Public Information
When you post content (e.g., forum messages), it’s your responsibility to manage your privacy. We store this content and may use it later. If you request deletion, we will consider it based on reasonableness and legality.
6. Complaints
We moderate content as quickly as possible. If you file a complaint, we may remove content temporarily during investigation. We do not engage with vexatious complaints.
7. Payment Details
We do not process or store payment information. All payments are handled securely via third-party services (e.g., PayPal, Stripe).
8. Support Requests
We keep a record of support communications for efficiency and service quality.
9. Complaints Management
We record data from complaints to resolve issues and may share this information as needed to address them. Statistics may be compiled without identifying individuals.
10. Affiliates and Partners
Information you provide as an affiliate is used to track referrals and manage payments. Confidentiality is maintained mutually.
Information Collected Automatically
11. Cookies
Cookies help personalise your experience and track website usage. You can disable cookies in your browser, but some features may not function.
We use cookies to:
- Track usage
- Record login status
- Support chat and surveys
- Display site messages
12. Browser Information
We collect data such as IP address, browser type, and location. This helps us understand and improve website performance. Combined with other data, it could identify you.
13. Re-Marketing
We may show you ads on other websites after visiting ours, using cookies placed on your device. You’ll only see these ads if you consent to cookie use.
13A. Abandoned Cart Reminder Emails
If you begin checkout and enter your email but do not complete the purchase, we may send you a one-time reminder email under legitimate interest. This helps complete your order and is not marketing communication.
- You won’t be added to our marketing list unless you opt in.
- You can stop this communication by contacting us or unsubscribing.
Sharing of Information
14. Third-Party Data
We may receive anonymous data from partners. This data is not personally identifiable.
15. Third-Party Ads
Advertisers on our site may collect data using cookies or JavaScript. We do not control their technologies or practices.
16. Credit References
We may share limited information with credit agencies if a chargeback occurs without prior communication.
17. International Data Transfers
Our hosting is in Ireland, but we may use services outside the EU. We ensure these providers offer GDPR-compliant safeguards, such as binding corporate rules or EU-approved clauses.
Access to Your Data
18. Access
You can access your personal information by logging into your account or by emailing in**@*********ns.com.
19. Removal
To delete your data, email us. Note that this may limit our ability to provide services.
20. Verification
We will verify your identity before granting access or making changes to protect your data.
Other Considerations
21. Children
Our services are not intended for children under 18 without parental consent.
22. Encryption
We use SSL to encrypt your data during transfer. Look for the padlock symbol in your browser.
23. Complaints
You can contact us at in**@*********ns.com. You may also lodge a complaint with the Irish Data Protection Commissioner at https://www.dataprotection.ie/docs/complaints/1592.htm
24. Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Comply with law
- Support legal claims
25. Legal Compliance
We aim to comply with laws in every jurisdiction where we operate. Contact us if you believe we do not meet your local requirements.
26. Updates
This policy may change over time. The version posted at the time of your visit applies. We recommend printing a copy for your records.
If you have questions about this policy, contact us at in**@*********ns.com.